FAQ - All Answered for you
Q: How can I become a volunteer at TELUS Spark Science Centre?
A: To become a volunteer, fill out the application form online, schedule an interview, complete digital document signing, and if 18 or older, upload a police background check. If under 18, upload a document stating so. Once all steps are complete, attend an onboarding session at the Centre to access positions and schedule shifts.
Q. How do I get access to Police Check -VSPN document?
A: If you are 18 or 18+ and already have a valid police check, please upload it under Qualifications under the Police Check option. If you DO NOT have a valid VSPN Police check, we can initiate one for you AT NO COST TO YOU after you clear your interview.
If you are under 18, please attach a Word document stating your full name and date of birth under the qualifications waiver.
Q: What are the requirements to volunteer at TELUS Spark Science Centre?
A: Volunteers must be at least 14+ years old, complete a volunteer application, schedule an interview, attend an orientation session, and undergo a police background check if they are 18 years old or older.
Q: What kind of volunteer opportunities are available at TELUS Spark Science Centre?
A: We offer a variety of volunteer roles, including exhibit interpreters, program assistants, special event volunteers, and more. The specific roles available may vary based on current needs.
Q: Do you entertain group volunteers?
A: Yes, we welcome group volunteering opportunities. Please email sparkvolunteers@sparkscience.ca for more information.
Q: What is the time commitment required for volunteering at TELUS Spark Science Centre?
A: The time commitment varies depending on the role. Generally, volunteers are expected to commit to a certain number of hours per month or per event. We usually expect you to volunteer for complete hours. But in case you have only 2 hours instead of 4, please inform your supervisor and Volunteer program manager, and don't forget to clock in the hours in your volunteer software. However, nothing less than 2 hours is acceptable.
Q: Are there specific requirements for summer camp volunteers?
A: Yes, summer camp volunteers must undergo a police background check if they are 18 years old or older. We require long-term commitment volunteers for summer camps, and only those who can volunteer for 4-hour shifts and 8-hour shifts on a regular basis should apply.
Q: What are the rewards for volunteering at TELUS Spark Science Centre?
A: On completion of 60 volunteer hours, you get 2 Spark passes. On completion of 100 hours, you get a professional reference letter from Spark Science Centre. On completion of 125 hours, you get a free annual Spark membership plus 2 Spark passes. All volunteers get 25% off at the merch store, eatery, and Astronaut Cafe.
Q: Where should I enter when volunteering at TELUS Spark Science Centre?
A: Always enter via the security door only. No volunteer will be allowed to volunteer unless you have scheduled your shift via the volunteer management site.
Q: Can I volunteer only for Beakerhead?
A: Yes, you can volunteer specifically for Beakerhead. Once you fill in the application form, please choose Beakerhead only in the related question.
Q: Why do I see myself on a waitlist or unable to sign up for a particular need?
A: This is because the specific opportunity has reached its maximum capacity and is currently filled or scheduled by other volunteers. You may have to wait for a spot to become available or explore other volunteer opportunities that are open for registration.
